Tenant Portal
Report a repair
Use the form below to log a maintenance or repair issue at your Hankin Real Estate managed property. Every submission is tracked from the moment you send it.
Submit the form
Fill in your address, describe the issue, and choose a priority level.
Instant confirmation
A confirmation email is sent to you and a task is created for our management team.
We arrange access
Our team will contact you to confirm a contractor visit within one working day.
Emergency — do not use this form
If you smell gas, have a flood, or there is a fire — call 999 first. For urgent out-of-hours repairs, email management@property.hankingroup.co.uk or call the number on your tenancy agreement.
Log a repair request